Please allow up to 15 working days for manufacturing, plus time for delivery depending on your location and shipping service selected.

<p>Please allow up to 15 working days for manufacturing, plus time for delivery depending on your location and shipping service selected.</p>

Where Is My Guild Ball Order?

If you are contacting us about a damaged/incomplete product, please provide the following information in your ticket.

1) What the item is (including the model name/number)
2) Where you bought the item
3) What the defect is
4) Your address
5) Clear images of the product

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Steamforged Customer Support

Guild Ball

How Can I Check The Status Of My Order?

My Order Is Incomplete/Damaged

My Query Is Regarding Something Else.

Webstore & General Enquiries

My Order Hasn't Shipped Yet

I Received My Order But There Is A Problem.

My Query Is Related To The Warmachine App.

Warmachine

Am I Still Able To Back This Project?

When Is This Due To Ship?

I'd Like To Cancel My Pledge.

Elden Ring: Rot & Sorcery

Can I Still Back HELLDIVERS 2: The Board Game?

What Are The Exclusive Products?

When Is The Release Date?

HELLDIVERS 2: The Board Game

When Is Monster Hunter World: Iceborne due to ship?

Monster Hunter World: Iceborne