If you are contacting us about a damaged/incomplete product, please provide the following information in your ticket.

1) What the item is (including the model name/number)
2) Where you bought the item
3) What the defect is
4) Your address
5) Clear images of the product

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Steamforged Customer Support

<p>Please allow up to 15 working days for manufacturing, plus time for delivery depending on your location and shipping service selected.</p>

Please allow up to 15 working days for manufacturing, plus time for delivery depending on your location and shipping service selected.

Where Is My Guild Ball Order?

Guild Ball

How Can I Check The Status Of My Order?

My Order Is Incomplete/Damaged

My Query Is Regarding Something Else.

Webstore & General Enquiries

Am I Still Able To Back This Project?

When Is This Due To Ship?

I'd Like To Cancel My Pledge.

Elden Ring: Rot & Sorcery

Can I Still Back HELLDIVERS 2: The Board Game?

What Are The Exclusive Products?

When Is The Release Date?

HELLDIVERS 2: The Board Game

When Is Monster Hunter World: Iceborne due to ship?

Monster Hunter World: Iceborne

Where Is My Guild Ball Order?Updated 9 months ago