If you are contacting us about a damaged/incomplete product, please provide the following information in your ticket.

1) What the item is (including the model name/number)
2) Where you bought the item
3) What the defect is
4) Your address
5) Clear images of the product

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Steamforged Customer Support

<p>There is a 4-8 week production time for Warmachine products, if your order hasn&apos;t shipped within 8 weeks please contact our support team <a href="https://steamforged-games.gorgias.help/en-US/contact">here</a>. Preorder products will not be dispatched until the preorder date highlighted in the product information. Orders that contain preorder products and non preorder products will not ship until the preorder date.</p>

There is a 4-8 week production time for Warmachine products, if your order hasn't shipped within 8 weeks please contact our support team here. Preorder products will not be dispatched until the preorder date highlighted in the product information. Or

My Order Hasn't Shipped Yet

Warmachine

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Elden Ring: Rot & Sorcery

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HELLDIVERS 2: The Board Game

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Monster Hunter World: Iceborne

Where Is My Guild Ball Order?

Guild Ball

My Order Hasn't Shipped YetUpdated a month ago