Address changes & cancellationsUpdated a year ago

We do our best to process and ship orders as soon as possible, so while we would love to, regrettably we cannot always honour these changes or cancellations.

Requests for address changes or order cancellations should be submitted as soon as possible.

Please submit your request using the 'Report an Issue' option which can be found under "Manage your orders'

If you are unable to submit your request here, feel free to contact us for assistance.

Please note, weekends, public holidays and high volumes may impact our ability to attend to every request.