If you are contacting us about a damaged/incomplete product, please provide the following information in your ticket.

1) What the item is (including the model name/number)
2) Where you bought the item
3) What the defect is
4) Your address
5) Clear images of the product

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Steamforged Customer Support

<p>If your query is not listed please contact our <a href="http://1)%20What%20the%20item%20is%20(including%20the%20model%20name/number)%202)%20Where%20you%20bought%20the%20item%203)%20What%20the%20defect%20is%204)%20The%20address/phone%20number%20needed%20to%20receive%20the%20replacement%205)%20If%20your%20product%20is%20manufactured%20in%20the%20USA%20or%20EU%20(This%20is%20usually%20located%20at%20the%20end%20of%20the%20small%20text%20just%20to%20the%20side%20of%20our%20SFG%20logo)%206)%20Please%20include%20clear%20images%20of%20the%20defective/damaged%20miniatures%20and%20in%20the%20case%20of%20missing%20items,%20please%20provide%20a%20clear%20image%20of%20the%20box%20where%20possible." id="isPasted">support team</a> and our team will be happy to help.</p>

If your query is not listed please contact our support team and our team will be happy to help.

My Query Is Regarding Something Else.

Webstore & General Enquiries

How Can I Check The Status Of My Order?

My Order Is Incomplete/Damaged

My Order Hasn't Shipped Yet

I Received My Order But There Is A Problem.

My Query Is Related To The Warmachine App.

Warmachine

Am I Still Able To Back This Project?

When Is This Due To Ship?

I'd Like To Cancel My Pledge.

Elden Ring: Rot & Sorcery

Can I Still Back HELLDIVERS 2: The Board Game?

What Are The Exclusive Products?

When Is The Release Date?

HELLDIVERS 2: The Board Game

When Is Monster Hunter World: Iceborne due to ship?

Monster Hunter World: Iceborne

Where Is My Guild Ball Order?

Guild Ball

My Query Is Regarding Something Else.Updated 13 days ago