We are currently experiencing a lot of tickets at the moment.  

Please use the Contact Us form to create a ticket and we will get back to you as soon as possible.  

Typical wait time is 2-3 working days.  We're sorry for any inconvenience.

If you are contacting us about a damaged/incomplete product, please provide the following information in your ticket.

1) What the item is (including the model name/number)
2) Where you bought the item
3) What the defect is
4) Your address
5) Clear images of the product

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Steamforged Customer Support

<p><i data-stringify-type="italic" style="box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Your tracking number will be emailed to you by the shipping hub. We aren&apos;t able to provide it ourselves.</i></p>

Your tracking number will be emailed to you by the shipping hub. We aren't able to provide it ourselves.

Can you give me my MHW tracking number?

Kickstarter & Gamefound Updates

Changes to delivery options and costs

What payment methods are accepted for online purchases?

How can I check the status of my order?

My order is incomplete/damaged

I haven't received my order confirmation email, what should I do?

Address changes & cancellations

My coupon code isn't working

General Promotion Rules

Steamforged.com

I've received my pledge but there is a damaged component

My Gamefound status has changed to 'Shipped' but I've not received anything

I've only received part of my MHW pledge.

What is Gamefound?

Elden Ring: The Board Game updates

Resident Evil updates

Can you give me my MHW tracking number?Updated 2 years ago