# steamforged-games-us

> Public Help Center articles for steamforged-games-us.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [How Can I Check The Status Of My Order?](https://steamforged-games.gorgias.help/en-US/how-can-i-check-the-status-of-my-order-190111.md): There are a couple of options that are potentially available where you can check the status of your order. 1) Check your Steamforged Games Account or 2) Try our self service feature.
- [My Order Is Incomplete/Damaged](https://steamforged-games.gorgias.help/en-US/my-order-is-incompletedamaged-190114.md): We are so sorry to hear your order was received incomplete or damaged! Please contact us, providing your order number and the name of the missing/damaged item so we can assist you with remedying this issue as soon as possible.
- [My Query Is Regarding Something Else.](https://steamforged-games.gorgias.help/en-US/my-query-is-regarding-something-else-2466969.md): If your query is not listed please contact our support team and our team will be happy to help.
- [Am I Still Able To Back This Project?](https://steamforged-games.gorgias.help/en-US/am-i-still-able-to-back-this-project-2448629.md): The live funding period for Elden Ring: Rot & Sorcery has now ended, but we'll be offering the opportunity to place a Late Pledge soon! Please keep an eye on the updates page for this project here - https://gamefound.com/en/projects/steamforged-games
- [When Is This Due To Ship?](https://steamforged-games.gorgias.help/en-US/when-is-this-due-to-ship-2456435.md): Elden Ring: Rot & Sorcery is due to ship in July 2027.
- [I'd Like To Cancel My Pledge.](https://steamforged-games.gorgias.help/en-US/id-like-to-cancel-my-pledge-2456437.md): Please contact our support team to arrange a refund for your pledge minus the 10% cancellation fee.
- [Can I Still Back HELLDIVERS 2: The Board Game?](https://steamforged-games.gorgias.help/en-US/can-i-still-back-helldivers-2-the-board-game-2457217.md): Yes, you can still late pledge for Helldivers 2: The Board Game here.
- [What Are The Exclusive Products?](https://steamforged-games.gorgias.help/en-US/what-are-the-exclusive-products-2457243.md): The exclusive to the pledge manager products are as follows. Patriot Exosuit Expansion. Bile Titan Expansion. Factory Strider Expansion. Impaler Expansion. Harvester Expansion
- [When Is The Release Date?](https://steamforged-games.gorgias.help/en-US/when-is-the-release-date-2457244.md): Helldivers 2: The Board Game is expected to be released in October 2026.
- [When Is Monster Hunter World: Iceborne due to ship?](https://steamforged-games.gorgias.help/en-US/when-is-monster-hunter-world-iceborne-due-to-ship-2466945.md): Please keep up to date with the Monster Hunter World: Iceborne Kickstarter updates here.
- [Where Is My Guild Ball Order?](https://steamforged-games.gorgias.help/en-US/where-is-my-guild-ball-order-2467494.md): Please allow up to 15 working days for manufacturing, plus time for delivery depending on your location and shipping service selected.